Please read these Terms and Conditions carefully before proceeding. By placing an order on the inMotion Life website: www.inmotionlife.co.za or when ordering by telephone, you are agreeing to the following terms and conditions.
General
inMotion Life reserve the right to reject any order without giving any reasons. In the event of rejection, we will refund or cancel any payments received via the payment method used to place the order.
Billing & Shipping Details
It is imperative you provide us with accurate billing and shipping contact information (if different from Billing Details) for us to communicate with either party regarding the confirmed order. We respect your privacy and will never release your private information to anyone. For more information, please read our Privacy & Legal Policy.
inMotion Life accepts no liability for failed delivery due to inaccurate information provided.
Pricing
All prices on the inMotion Life website are quoted in South African Rands (ZAR). Orders are always charged in South African Rands (ZAR) and inMotion Life cannot be held responsible for any currency conversion differences, and / or charges made by your bank.
inMotion Life endeavours to offer you competitive prices on current products. Your order total will include the price of the products, plus any applicable sales tax and shipping charges.
inMotion Life reserves the right to change pricing at any time without prior notice.
Payment Options
We require full payment and receipt of confirmation of payment before orders can be processed.
EFT Payments: We only accept EFT or Bank Transfers from South African bank accounts. Your order will only be shipped once payment has cleared in our bank account. Please include your order number in the reference field and email proof of payment to orders@inmotionlife.co.za.
Credit Card Payments: You must be the owner of the credit card you are using or have permission from the owner to use it. We reserve the right to cancel an order and refund the credit card if we suspect it is fraudulent.
No Cheque Payments: We do not accept payment by Cheque.
Security
- PayGate by PayFast process all credit and debit card transactions. All credit card transactions are 256-bit Secure Socket Layers (SSL) encrypted, ensuring the cardholder and merchant that nobody can impersonate PayGate to obtain confidential information.
- PayGate is committed to providing secure online services. All encryption complies with international standards. Encryption is used to protect the transmission of personal information when completing online transactions. PayGate servers are protected by firewalls and intrusion detection systems.
- PLEASE NOTE: inMotion Life does not have access to ANY credit card details!
- PayGate continually reviews and enhances its security in line with technological changes.
Product Availability
Lead time is dependent on stock availability and order processing time.
Should the product be out of stock, please submit your details in the stock notification form on the products page, and we will order the product as soon as possible and notify you by email once it is back in stock.
Every effort is made to effect shipment of your order timeously however unforeseen circumstances may cause delays.
We sell the goods to you on the following terms
- We will do our best to dispatch the goods as soon as possible after you have placed an order
- Risks related to the goods pass to you on delivery
- Ownership of the goods passes to you on payment of the fees in full
- You have the same rights against us as we have against our suppliers in terms of any warranty attached to the goods or imposed by law
Delivery Policy
When you make a purchase on our website, legal obligations arise and your right to a refund of monies paid via any of the payment options we offer, are limited by our Terms & Conditions. You must not make any purchase through this site unless you understand and agree to all our terms and conditions. Once payment is made for the purchase, it is deemed that you have read and understood the terms and conditions for such a purchase. If you have any queries, please contact us before making a purchase or using any service on this website.
Please ensure the correct shipping address is provided from the outset, as title and risk will pass to you once the order has left our premises.
Changes to your Order: Â If you need to change something on your order such as an address or contact details after you have submitted your order, please contact us immediately with all the relevant details of your order. If your order has not already been dispatched, we will do our best to make the necessary changes for you.
Weekends & Public Holidays: Â We rely on third party courier services for our deliveries, and they do not deliver on weekends or public holidays.
Undeliverable Packages
Occasionally packages are returned to us undeliverable. In this event every attempt will be made to contact you to make arrangements for re-shipment. Re-shipment will be for your cost.
Returns, Order Cancellations, and Refunds
The provision of goods and services by inMotion Life is subject to availability. In cases of unavailability, inMotion Life will contact you with options.
All orders are dispatched via door-to-door courier service or via courier to a Pick-Up Point of your choosing. A delivery being delayed due to circumstances outside of our control is not grounds for return or refund.
You accept that for us to prove delivery of an order, we do not have to prove that you personally received the goods, but rather that any person at the delivery address signed for the delivery.
An order can be cancelled if payment has not been made yet for the order by the customer. Once payment has been made for an order, the order can only be cancelled before the order has been dispatched. Orders that are cancelled through no fault of inMotion Life may incur a 10% handling fee, and we reserve the right to deduct any taxes, payment processing fees or courier charges incurred by inMotion Life during the transaction.
If a product is not what you ordered or damaged or broken when you receive it, kindly inform us immediately. We will then make arrangements for a replacement product to be sent to you at our cost or to credit or refund you for the damaged or broken product, whichever you prefer. It will be necessary to return the original product to us at no cost to you.
If for some reason we can’t fulfil your order, we will refund you in full.
Monitoring
We have the right, but not the obligation, to monitor any activity and content associated with the Website. We may investigate any reported violation of these Conditions or complaints and take any action that we deem appropriate (which may include, but is not limited to, issuing warnings, suspending, terminating or attaching conditions to your access and/or removing any materials from the Website).
Medical Information or Advice
inMotion Life does not provide or offer any medical advice or diagnoses. The content and products on our website are not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read on the inMotion Life website.
You should always consult with your physician or Health-Care Professional prior to changing any new supplement or using any health-related information. Always contact your health-care professional if you suspect that you have a medical condition. Information and statements on this website are for informative purposes only, and are not intended to diagnose, treat, or prevent any disease or health condition.
The use of this content is forbidden in those places where the law does not allow this disclaimer to take full effect.
Updating of these Terms & Conditions
We reserve the right to change, modify, add to or remove from portions or the whole of these Terms and Conditions from time to time. Changes to these Terms and Conditions will become effective upon such changes being posted to this Website. It is the User’s obligation to periodically check these Terms and Conditions for changes or updates. The User’s continued use of this Website following the posting of changes or updates will be considered notice of the User’s acceptance to abide by and be bound by these Terms and Conditions, including such changes or updates.
Disclaimer of Warranties & Limitation of Liability
inMotion Life make every effort to present accurate and timely information regarding the products we have for sale. However, it is possible that discrepancies or inaccuracies may arise if inMotion Life receives inaccurate information from our suppliers or other outside sources. Should you encounter any information on our site that you deem inaccurate, please contact us.
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall inMotion Life, the owners, directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.
INDEMNIFICATION
You agree to indemnify, defend and hold harmless inMotion Life, its owners, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
Governing Law
This user Agreement is governed by South African law and any dispute connected with this agreement is subject to the exclusive jurisdiction of the South African courts.
Contact Information
If you have questions regarding these terms of service and our privacy policy, you can reach out to us here.